Terms of Service - Bookit.ai

1. Acceptance of Terms

By accessing or using Bookit.ai's services, website, and mobile applications (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Bookit.ai is a platform that connects clients with beauty and wellness professionals ("Professionals"). We provide tools for:

Discovering and booking appointments with Professionals
Managing schedules and bookings for Professionals
Processing payments for services
Communication between clients and Professionals

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

Provide accurate and complete information
Maintain the security of your account credentials
Notify us immediately of any unauthorized access
Accept responsibility for all activities under your account

4. Client Terms

As a client using the Service, you agree to:

Provide accurate booking information
Arrive on time for scheduled appointments
Cancel or reschedule according to Professional policies
Pay for services as agreed
Treat Professionals with respect

5. Professional Terms

As a Professional using the Service, you agree to:

Maintain valid licenses and certifications as required
Provide accurate service descriptions and pricing
Honor confirmed bookings
Maintain professional standards of service
Comply with all applicable laws and regulations

6. Booking and Cancellation

Bookings made through the Service are agreements between clients and Professionals. Bookit.ai facilitates these bookings but is not a party to the service agreement. Cancellation policies are set by individual Professionals.

7. Payments

Payment processing is handled through our secure payment provider. By making a payment, you agree to:

Pay the full amount for services booked
Authorize charges to your payment method
Accept our refund policies

Professionals receive payments minus applicable platform fees.

8. Platform Fees

Bookit.ai charges a service fee on transactions processed through the platform. Current fee structure:

Client booking fee: 0-5% depending on service type
Professional service fee: 10% of booking value

9. Content and Intellectual Property

Users retain ownership of content they submit. By posting content, you grant Bookit.ai a license to use, display, and distribute that content in connection with the Service.

10. Prohibited Conduct

You agree not to:

Violate any laws or regulations
Harass, abuse, or discriminate against others
Post false, misleading, or fraudulent content
Attempt to circumvent the platform for direct bookings
Interfere with the Service's operation
Scrape or collect user data without permission

11. Limitation of Liability

Bookit.ai is a platform that connects clients and Professionals. We are not responsible for the quality, safety, or legality of services provided. To the maximum extent permitted by law, Bookit.ai shall not be liable for any indirect, incidental, or consequential damages.

12. Indemnification

You agree to indemnify and hold harmless Bookit.ai from any claims, losses, or damages arising from your use of the Service or violation of these Terms.

13. Termination

We may suspend or terminate your account at any time for violation of these Terms. You may delete your account at any time through the app settings.

14. Modifications

We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.

16. Contact

For questions about these Terms, contact us at:

Bookit.ai
Email: legal@bookit.ai